Frequently Asked Questions
Everything you need to know about the world's most versatile kitchen appliance.
What is included in the Thermomix TM6 box?
Each Thermomix TM6 comes complete with the Varoma attachment for steaming, a measuring cup, the simmering basket with lid, a splash guard, a butterfly whisk, a spatula, and the 'Simple Ideas' introductory cookbook.
How long does shipping take for new orders?
Standard shipping typically takes 5-7 business days. Once your Thermomix is dispatched, you will receive a tracking number via email to monitor your delivery progress.
Do you offer a warranty on your appliances?
Yes, every new Thermomix TM6 purchased through our official store includes a 2-year limited warranty for household use, covering any manufacturing defects or hardware malfunctions.
Can I return my Thermomix if I am not satisfied?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the unit in its original packaging within 30 days for a full refund, minus shipping costs.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and offer flexible financing options through our partner providers to make your purchase more accessible.
How do I access the Cookidoo recipe library?
Your Thermomix TM6 connects directly to Cookidoo via Wi-Fi. A 6-month trial subscription is included with your purchase, giving you access to over 80,000 guided-cooking recipes directly on your device screen.